Terms and Conditions

FLIGHT RESERVATIONS

Advance reservations are recommended (at least one day in advance) and the reservation is only be valid for the date, destination and Passenger specified thereon.

 

FARES

Fares will be charged as per the rates given in the website and Passengers who are more than one hundred and ten (110) kgs of physical weight are required to pay for two (2) seats on the airfare rates.

 

CHECK-IN

Check in will be 30 minutes prior to the scheduled departure time. Passenger are required to produce appropriate identification  (Passport or National Identity Card which was given during the flight reservation) at the check-in.

 

CANCELLATIONS

Whale watching and Scenic flights are subject to weather conditions. F Airways reserves the right to cancel any flight at any time due to inclement weather, safety concerns, maintenance requirements or any other reason. Fares paid for flights cancelled by the Operator are fully refundable or can be rescheduled to another date/time of the passenger/passengers convenience, subject to seat availability, at no extra charge.

Any cancellations made by the customer 7 days prior to the departure will be fully refunded and any cancellation less than 7 days to the flight will not be refunded.

 

SEATING

Seating will be allocated at the time of the check in and Infants under 3 years of age are able to fly free of charge, provided they are seated on a adult’s lap.

 

CONDUCT

All passengers are requested to conduct themselves in a manner that does not endanger any person, damage any property on board the aircraft or obstruct the ground crew or pilot from performing their duties. Passengers are required to comply with any instructions given by the pilot, including but not limited to the restriction of no smoking, alcohol or drug consumption whilst on board.